Are Retailers Risking Their Profit Potential by Ignoring the New Reality? by Julian Grindey
Customer behaviour has completely changed, borne out of: Necessity – closure of brick and mortar restricting choices. Scarcity – panic buying of national brands forcing private label substitution. Accessibility – avoiding exposure to large groups of people is steering them to new channels. The pandemic has increased demand for private label products across many sectors, outpacing […]